Contact HYDRA
Orders, installs, wholesale or press — our team answers every message personally. Pick the channel that suits you.
Head office
Global HQ · Shipping from regional hubs worldwide
Support hours
09:00 – 18:00 · Sat, Sun closed
Retailers, repair shops and companies worldwide stock HYDRA. Get trade pricing, a named contact and invoices that keep accounts happy.
Self-serve
Before you write
WhatsApp and phone are answered live during support hours (Mon–Fri, 09:00–18:00 (local hub time)). Emails and form messages get a reply within one business day — usually in about two hours.
Choose “Order support” in the form and add your order number (e.g. HYD-260928-XXXXXX). We'll reply with live courier status.
Selected partner hubs offer pickup and install help during support hours. Message us first so we can have your model ready.
We do. Pick “Wholesale / bulk” or “Corporate orders” and tell us the models and quantities — you'll get a quote within 24 hours.
Every message is read by a real HYDRA team member — no bots.
