Frequently asked questions

Express hub cities usually arrive in 2–4 business days. Standard shipping elsewhere typically takes 4–8 business days through our courier partners.

Express hubs ship from $8 and standard shipping from $14. Orders over $80 ship free worldwide.

Pay on delivery is available in selected markets today. Card and online wallet payments are rolling out next.

Yes — contact support with your order number before it ships and we'll update or cancel it at no cost.

Yes. Every HYDRA protector is cut slightly inside the screen edge so it works with virtually all cases, including rugged ones.

Our Samsung protectors are certified with ultrasonic fingerprint readers. Register your fingerprint again after installation for best accuracy.

Clear offers maximum clarity. Privacy darkens the screen beyond a 30° viewing angle. Matte reduces glare and fingerprints with a paper-like feel.

No. Cut-outs and optical-grade glass keep sensors fully functional.

Unopened products can be returned within 7 days of delivery for a full refund. Contact support if a product arrives damaged or defective.

Message support with your order number and a clear photo of the issue. Approved replacements are shipped as soon as we confirm.