Returns
Unopened products may be returned within 7 days of delivery for a full refund.
Replacements
If a product arrives damaged or defective, contact support with your order number and a photo — we'll arrange a replacement.
Condition
Returned items must include original packaging and the authenticity label. Products with scratched-off codes are eligible for replacement only.
Refund method
Refunds are processed within 5 business days to your original payment method or bKash.
