7-day returns
Unopened products in original packaging can be returned within 7 days of delivery for a full refund.
Wrong model?
If you ordered the wrong model and haven't opened the inner seal, we'll exchange it free of charge inside Dhaka.
How it works
- Submit a return request via Contact Support
- We confirm eligibility within one business day
- Inside Dhaka we collect from your address; outside Dhaka we share courier instructions
- Refunds are issued within 5 business days to bKash, Nagad or your bank
